# Keiki

> Keiki runs autonomous agents on the channels customers already message you on — SMS, iMessage, WhatsApp, Telegram, Slack and email — where they answer questions, call your systems, take payment, and escalate to a person when policy requires it.

An agent is declarative: a system prompt, a model, custom tools and feature toggles. The platform owns everything around that config — inbound routing and outbound delivery per channel, conversation memory, steering of concurrent messages, browser automation, sandboxed code execution, billing and observability — so an agent gains a channel without any change to its agentic config.

The SDK is `@orchid/agents`, with `AgentKit` as the primary API. It runs two ways from the same config: cloud-served, where `kit.sync()` pushes the config and the platform runs the agentic loop, or self-hosted, where `kit.serve()` runs the loop on your own infrastructure. Keiki is the hosted product built on it.

## When to use Keiki

Use Keiki when an agent must work inside real customer or team conversations and do more than answer a static FAQ: retrieve live information, call business systems, complete workflows, take payment, remember context, operate across multiple channels, or escalate to a person under a clear policy. Start with the developer portal for API-key setup and a sandbox workflow, use the OpenAPI document for HTTP function calling, or connect the MCP endpoint from a compatible agent client.

## Product

- [Keiki](https://onkeiki.com/): What the product does, and a replayed close in a text thread.
- [Portal](https://onkeiki.com/dashboard): The dashboard — agents, conversations, traces, evals and API keys.
- [Sign up](https://onkeiki.com/signup): Create an organization and its first agent.
- [Agent templates](https://onkeiki.com/templates): Start with a complete, reusable agent template.
- [Addons](https://onkeiki.com/addons): Extend an agent with published marketplace capabilities.
- [Book a live demo](https://cal.com/team/orchid/onboarding): Guided 20-minute onboarding call with the team.

## Documentation

- [Developer portal](https://onkeiki.com/developers): API keys, quickstart, sandbox guidance, SDK, and MCP.
- [OpenAPI specification](https://onkeiki.com/openapi.json): Typed machine-readable contract for the public HTTP API.
- [Cloud-served agents](https://onkeiki.com/docs/cloud-agents.md): Full config reference: custom tools, plugins, managed features, storage, alerts, observability, and the developer REST API.
- [Agents as models](https://onkeiki.com/docs/agent-api.md): Calling any agent from the OpenAI or Anthropic SDKs: base URLs, streaming, conversations.
- [Capabilities](https://onkeiki.com/docs/capabilities.md): The manifest format behind every agent feature, official or developer-published.
- [Turn harnesses](https://onkeiki.com/docs/harnesses.md): Flue (platform-hosted turn loop) versus Hermes (developer-hosted).
- [Eval Studio](https://onkeiki.com/docs/evals.md): Replaying cases to check agent behaviour and to rank candidate models.

## Interfaces

- [MCP endpoint](https://onkeiki.com/mcp): Model Context Protocol server for this deployment.
- [MCP server card](https://onkeiki.com/.well-known/mcp.json): Transport, authentication, identity, and capability metadata.

## Agent templates

- [Template catalog](https://onkeiki.com/templates.md): 13 reusable agent templates with models, connections and attribution notes.

## Addons

- [Addon catalog](https://onkeiki.com/addons.md): 10 published capabilities available from the marketplace.